Last Updated: February 6, 2026

1. INTRODUCTION AND COMPANY INFORMATION

Welcome to Harmonya Travel LLC ("Harmonya Travel," "we," "us," or "our"). These Terms of Use govern your booking and travel arrangements made through Harmonya Travel.

Company Details:

• Legal Name: Harmonya Travel LLC

• Address: 10730 Pacific St Suite 040, Omaha, NE 68114, United States

• Established: August 2025

When you make a booking with Harmonya Travel, your contract is with Harmonya Travel LLC. Please read these Terms of Use carefully as they form the legal basis of your contract with us. By making a booking, you confirm that you accept these terms and agree to comply with them.

The person making the booking ("Lead Traveler") accepts these terms on behalf of all travelers in the party and is responsible for making all payments and receiving all communications on behalf of the entire party.

2. FORMATION OF CONTRACT

2.1 Booking Process

Our travel experiences are tailored to your specific requirements and are subject to availability. Before a booking is confirmed:

1. We will provide you with a detailed proposal outlining your itinerary, pricing, and inclusions

2. You will have the opportunity to review and request modifications

3. Once you confirm your satisfaction with the proposal, we will request payment

4. Upon receipt of cleared funds (deposit or full payment as applicable), we will issue a booking confirmation

2.2 Contract Formation

A binding contract is formed only when:

• We have received payment from you in cleared funds (deposit or full payment as applicable)

• We have issued you with our booking confirmation

• All details in the booking confirmation are accurate

2.3 Accuracy of Information

Please carefully review your booking confirmation immediately upon receipt. Verify that all names match passports exactly, dates and times are correct, and all other details are accurate. If you delay in notifying us of any discrepancies, you may be responsible for additional charges resulting from necessary amendments.

3. PRICING AND PAYMENT

3.1 Pricing

All prices are quoted in United States Dollars (USD) unless otherwise specified. Prices are subject to change until your booking is confirmed. The price of your travel experience includes all taxes, fees, and other costs that can be reasonably calculated at the time of booking.

For costs that cannot be reasonably calculated in advance, we will provide an indication of the type of additional costs you may incur.

3.2 Deposit Requirements

To secure a booking, a deposit is required. The deposit amount varies depending on the nature and timing of your trip and will be confirmed before booking. For certain services (such as specific flights or accommodations) that require full payment in advance, the full cost of those services will be included in the deposit and is non-refundable in the event of cancellation.

3.3 Balance Payment

The balance of your trip cost is due 90 days (approximately 12-13 weeks) before your departure date. If booking is made within 90 days of departure, full payment is required at the time of booking.

3.4 Late Payment

If balance payment is not received by the due date, we reserve the right to treat your booking as cancelled and apply cancellation charges as outlined in Section 6.

3.5 Payment Methods

We accept payment by:

• Bank transfer (wire transfer)

• Major credit cards (Visa, Mastercard, American Express)

• Debit cards

• Check (must clear at least 10 business days before travel)

All payments must be in USD. You are responsible for any bank charges or currency conversion fees.

4. TRAVEL INSURANCE

4.1 Insurance Requirement

It is a condition of booking with Harmonya Travel that you obtain comprehensive travel insurance covering, at minimum:

• Trip cancellation and interruption

• Medical expenses and emergency evacuation

• Baggage loss or delay

• Travel delays

4.2 Proof of Insurance

We may request proof of insurance coverage before issuing final travel documents.

4.3 Our Liability

We are not responsible for any costs incurred by you or members of your party resulting from inadequate or inappropriate travel insurance coverage, or from failure to obtain travel insurance.

5. TRAVEL DOCUMENTATION

5.1 Passports and Visas

It is your responsibility to ensure that you and all members of your party:

• Hold valid passports (most countries require passports valid for at least 6 months beyond your return date)

• Obtain all necessary visas and travel authorizations

• Possess all required travel documents before departure

  
  

We will provide general information about passport and visa requirements for U.S. citizens, but requirements can change, and you should verify current requirements with the appropriate embassy or consulate.

5.2 Non-U.S. Citizens

If you or any member of your party is not a U.S. citizen, it is your responsibility to verify and obtain all necessary travel documents and authorizations.

5.3 Denied Entry

We are not liable if you or any member of your party is denied entry to any country or onto any transportation due to inadequate documentation or failure to comply with entry requirements.

5.4 Health Requirements

You are responsible for:

• Obtaining all required vaccinations

• Carrying necessary medical documentation

• Complying with all health-related entry requirements

• Informing us of any medical conditions, disabilities, or special needs before booking

5.5 Special Needs Disclosure

If you or any member of your party has any disability, reduced mobility, medical condition, dietary restriction, or other special need, you must inform us before booking so we can determine if the travel experience is appropriate and make necessary arrangements.

6. CHANGES AND CANCELLATIONS BY YOU

6.1 Amendment Requests

If you wish to make changes to your booking after confirmation, you must submit your request in writing to info@harmonyatravel.com. We will make reasonable efforts to accommodate changes, but we cannot guarantee that changes will always be possible.

Amendment Fee: A $100 administrative fee applies to any change request, plus any costs incurred from suppliers.

6.2 Transfer of Booking

You may transfer your booking to another person who satisfies all conditions of the travel contract, provided:

• We receive written notice at least 14 days before departure

• The transferee meets all requirements for the trip

• You pay a $100 transfer fee plus any additional costs incurred

You and the person to whom you transfer the booking are jointly liable for all payments and charges.

6.3 Cancellation by You

6.3.1 Notice Requirements

All cancellations must be submitted in writing to info@harmonyatravel.com. Cancellations take effect when we receive your written notice.

6.3.2 Cancellation Charges

Cancellation charges are as follows:

Time Before Departure Cancelation Charge

More than 90 Days Loss of Deposit

60-90 Days 50% of Total Trip Cost

59-30 Days 75% of Total Trip Cost

29-15 Days 90% of Total Trip Cost

14 Days or Less 100% of Total Trip Cost

Please Note:

• Certain non-refundable deposits, flights, or other services booked on your behalf may result in higher cancellation charges regardless of the above schedule

• Scheduled airline tickets, certain accommodations, and special experiences may have more restrictive cancellation policies

• We will inform you of any such restrictions at the time of booking

6.3.3 Refund Processing

Any refunds due will be processed within 14 days of cancellation and will be made to the Lead Traveler who made the original payment.

6.3.4 Insurance Claims

If your reason for cancellation is covered by your travel insurance policy, you may be able to recover cancellation charges. Please contact your insurance provider directly.

7. CHANGES AND CANCELLATIONS BY US

7.1 Minor Changes

We reserve the right to make minor changes to your itinerary and will notify you of any such changes. Minor changes include adjustments to accommodation of similar standard, changes to transportation schedules due to provider changes, or similar modifications that do not significantly alter the nature of your trip.

7.2 Significant Changes

If we must make a significant change to your confirmed booking before departure, we will notify you as soon as reasonably possible. A significant change includes:

• Change of departure date or time by more than 12 hours

• Change in destination or itinerary that substantially alters the nature of the trip

• Change to significantly lower standard of accommodation

• Cancellation of a major included activity or experience

  
  

In the event of a significant change, you may:

1. Accept the modified arrangements

2. Accept an alternative trip of comparable quality if available

3. Cancel and receive a full refund

If the modified or alternative arrangements are of lower quality, we will refund the price difference.

7.3 Cancellation by Us

We may cancel your trip due to circumstances beyond our control (force majeure), insufficient enrollment, supplier failure, or other operational reasons.

7.3.1 Force Majeure

Events beyond our reasonable control include but are not limited to:

• Acts of war, terrorism, or civil unrest

• Natural disasters (earthquakes, hurricanes, floods, etc.)

• Pandemics or serious health risks

• Government actions or restrictions

• Supplier bankruptcy or failure

• Transportation strikes or failures

  
  

7.3.2 Cancellation Notice Periods

For trips cancelled due to insufficient enrollment, we will notify you:

• At least 30 days before departure for trips longer than 7 days

• At least 14 days before departure for trips of 3-7 days

• At least 7 days before departure for trips shorter than 3 days

7.3.3 Refunds for Cancellation

If we cancel your trip, you will receive:

• A full refund of all payments made to us, processed within 14 days

• No refund is due for insurance premiums or other non-refundable third-party costs you have incurred

  
  

We are not liable for additional compensation when cancellation is due to force majeure or insufficient enrollment with proper notice.

8. DURING YOUR TRIP

8.1 Our Responsibilities

We are responsible for making reasonable arrangements for the services included in your booking. We exercise due care in selecting reputable suppliers and service providers.

8.2 Service Issues

If you encounter any problems during your trip:

1. Notify us immediately: Contact us as soon as possible

2. Document the issue: Take photos, keep receipts, obtain written statements if applicable

3. Allow us to remedy: Give us reasonable opportunity to resolve the problem

4. Mitigate damages: Take reasonable steps to minimize any loss or damage

Failure to notify us promptly of problems may limit your right to compensation.

8.3 Alternative Arrangements

If we are unable to provide a substantial part of your trip as planned, we will offer suitable alternative arrangements at no additional cost when possible. If acceptable alternatives cannot be arranged, we will provide a proportionate refund for services not rendered.

9. LIABILITY AND LIMITATIONS

9.1 Our Liability

We accept liability for:

• Negligent acts or omissions by us or our employees

• Failure to exercise reasonable care in selecting service providers

• Breach of our contractual obligations to you

9.2 Limitations of Liability

Our liability is limited and excluded as follows:

9.2.1 Third-Party Providers

We act as an intermediary between you and independent service providers (hotels, airlines, tour operators, etc.). While we select providers with care, we are not liable for:

• Their acts, omissions, or negligence

• Their failure to perform or improper performance

• Personal injury, illness, or death caused by them

• Loss or damage to your property caused by them

Service providers operate under their own terms and conditions, which may limit their liability.

9.2.2

We are not liable for failure to perform our obligations due to force majeure events (as defined in Section 7.3.1).

9.2.3 Maximum Liability

Except for personal injury, illness, or death, our maximum aggregate liability under these terms is limited to the total price you paid for your trip.

We are not liable for:

• Indirect or consequential losses

• Loss of enjoyment

• Loss of business or opportunity

• Costs incurred in attempting to mitigate loss

9.2.4 Transportation

Our liability for international air travel is governed by:

• The Montreal Convention (for international air travel)

• The Athens Convention (for sea travel)

• Individual carrier's terms and conditions

These conventions limit compensation for death, injury, delay, and lost baggage.

9.3 Your Responsibilities

You are responsible for:

• Your own actions and those of your party members

• Compliance with laws and regulations in all destinations

• Damage you cause to accommodations, vehicles, or other property

• Following instructions from guides, hotel staff, and other service providers

• Your personal safety and security

10. EXCURSIONS AND OPTIONAL ACTIVITIES

10.1 Included Activities

Activities specifically listed in your booking confirmation and paid for as part of your trip cost are covered under these terms.

10.2 Optional Activities

Any activities, excursions, or services you book locally during your trip are not part of your contract with us. Your contract for such activities is directly with the local provider, and we have no liability for their performance or your safety during such activities.

10.3 Safety Warnings

We strongly recommend:

• Verifying the credentials and safety record of local activity providers

• Ensuring you have appropriate insurance coverage for adventure activities

• Following all safety instructions

• Disclosing any medical conditions to activity providers

11. COMPLAINTS AND DISPUTE RESOLUTION

11.1 During Your Trip

If you have a complaint during your trip, you must:

1. Notify us immediately

2. Provide us reasonable opportunity to investigate and resolve the issue

3. Cooperate with our efforts to remedy the situation

11.2 After Your Trip

If your complaint is not resolved during your trip, you must:

1. Submit a written complaint to us within 30 days of your return

2. Include your booking reference number

3. Provide detailed description of the problem

4. Include supporting documentation (photos, receipts, etc.)

Send written complaints to: Harmonya Travel LLC 10730 Pacific St Suite 040, Omaha, NE, USA 68114  Email: info@harmonyatravel.com

11.3 Our Response

We will:

• Acknowledge receipt of your complaint within 7 business days

• Investigate your complaint thoroughly

• Respond with our findings and proposed resolution within 28 days

  
  

11.4 Dispute Resolution

If we cannot resolve your complaint to your satisfaction:

1. We will attempt good-faith negotiation

2. You may pursue mediation through a mutually agreed mediator

3. As a last resort, disputes will be resolved through binding arbitration in Omaha, Nebraska, under the rules of the American Arbitration Association

12. PRIVACY AND DATA PROTECTION

12.1 Information Collection

To process your booking, we collect and process personal information including:

• Name, address, email, phone number

• Passport information

• Payment information

• Health, medical, or dietary information (when provided)

• Travel preferences

  
  

12.2 Use of Information

We use your information to:

• Process and fulfill your booking

• Communicate with you about your trip

• Share with service providers as necessary to deliver your travel services

• Comply with legal requirements

12.3 Sharing Information

We may share your information with:

• Airlines, hotels, tour operators, and other service providers

• Payment processors

• Government authorities when required by law

• Emergency services if necessary for your safety

12.4 Data Security

We implement appropriate security measures to protect your personal information. However, we cannot guarantee absolute security of data transmitted over the internet.

12.5 Your Rights

You have the right to:

• Access your personal information

• Request corrections to your information

• Request deletion of your information (subject to legal requirements)

• Opt-out of marketing communications

  
  

For full details, please see our Privacy Policy at harmonyatravel.com/privacy-policy.

13. SPECIAL REQUESTS

While we will make reasonable efforts to accommodate special requests (dietary requirements, room preferences, seating preferences, etc.), we cannot guarantee that requests will be fulfilled. Special requests do not form part of your contract unless specifically confirmed in writing by us.

14. TRAVEL DOCUMENTATION AND COMMUNICATIONS

14.1 Final Documents

We will provide final travel documents approximately 14-21 days before departure via email unless otherwise requested.

14.2 Document Loss

Once documents are sent from our office, we are not responsible for loss or delay in delivery unless caused by our negligence. Costs for reissuing lost documents will be charged to you.

14.3 Communications

You agree to:

• Provide accurate contact information

• Monitor email for important communications from us

• Notify us immediately of any changes to your contact information

  
  

15. GOVERNING LAW AND JURISDICTION

These Terms of Use are governed by the laws of the State of Nebraska, United States. Any disputes arising from or relating to these terms or your booking will be subject to the exclusive jurisdiction of the courts of Nebraska.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms of Use, together with your booking confirmation and our Privacy Policy, constitute the entire agreement between you and Harmonya Travel.

16.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer your rights or obligations under these terms without our written consent. We may assign our rights and obligations to a successor company.

16.5 Force Majeure

Neither party will be liable for failure to perform obligations due to circumstances beyond their reasonable control.

16.6 Amendments

We may update these Terms of Use from time to time. The version in effect at the time of your booking will govern your contract.

17. DEFINITIONS

• Force Majeure: Events beyond reasonable control including war, terrorism, natural disasters, pandemics, government actions, strikes, and supplier failures

• Lead Traveler: The person who makes the booking and enters into the contract on behalf of all travelers

• Significant Change: A material alteration to your confirmed itinerary as defined in Section 7.2

• We/Us/Our: Harmonya Travel LLC

18. CONTACT INFORMATION

Harmonya Travel LLC Omaha, Nebraska, United States

Email: info@harmonyatravel.com

Phone: +1-402-807-0506 

Emergency Contact: +1-402-807-0506

Business Hours: Monday - Friday 9:00 AM - 5:00 PM (CST)

19. ACKNOWLEDGMENT

By making a booking with Harmonya Travel, you acknowledge that:

1. You have read and understood these Terms of Use

2. You accept these terms on behalf of all travelers in your party

3. You have authority to bind all party members to these terms

4. You accept responsibility for all payments and communications

Harmonya Travel LLC Creating meaningful journeys with personal touch.

These Terms of Use are effective as of February 6, 2026