1. Introduction and Who We Are Harmonya Travel LLC ("Harmonya Travel," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our travel planning and booking services.
We are a boutique travel company based in Omaha, Nebraska, specializing in curated journeys, sports and events travel, and corporate travel solutions. As a member of the Travel Leaders Network and utilizing the Worldvia Travel Network platform, we maintain high standards of data protection.
Data Controller Information: Company: Harmonya Travel LLC Address: 10730 Pacific St Suite 040, Omaha, NE 68114, USA Email: info@harmonyatravel.com Website: www.harmonyatravel.com
We encourage you to read this Privacy Policy carefully. By using our services, you acknowledge that you have read and understood how we handle your personal information.
2. Information We Collect We collect various types of personal information to provide you with exceptional travel services. The categories of information we collect include:
2.1 Identity Information -Full name (including maiden name where applicable) -Date of birth -Gender -Marital status -Passport number and details -Driver's license or government-issued identification -Known Traveler Number (KTN) and Global Entry information
2.2 Contact Information -Home and business addresses -Email addresses -Telephone numbers (home, work, mobile) -Emergency contact details
2.3 Financial Information -Payment card details -Bank account information (for wire transfers) -Billing address -Transaction history
2.4 Travel-Related Information -Travel preferences and interests -Frequent flyer and loyalty program numbers -Airline, hotel, and car rental preferences -Arrival and departure details -Visa and travel document information -Previous travel history with us -Special requests and accommodations
2.5 Technical Information -IP address -Browser type and version -Device information -Time zone and location settings -Operating system -Pages visited on our website -Referring website addresses
2.6 Communication Information -Records of correspondence with us -Survey responses -Feedback and reviews -Marketing preferences
3. Special Category Data (Sensitive Information) To ensure your safety, comfort, and the fulfillment of your travel arrangements, we may collect certain sensitive personal information:
3.1 Health and Medical Information We may collect information about medical conditions, disabilities, mobility restrictions, allergies, or other health-related requirements that could affect your travel. This information is collected solely to:
-Arrange appropriate accommodations with travel suppliers -Ensure your health and safety during travel -Comply with airline, hotel, or tour operator requirements -Meet our legal duty of care obligations
3.2 Dietary and Religious Requirements We may collect information about your dietary restrictions or religious practices to ensure appropriate meal arrangements and activity scheduling during your travels.
Important: By providing this sensitive information to us, you consent to our use and disclosure of such data to travel suppliers and service providers necessary to fulfill your travel arrangements. If you choose not to provide this information, we may be unable to meet certain requirements for your trip.
4. How We Collect Your Information We collect personal information through the following methods:
4.1 Direct Interactions -When you inquire about or book travel services -When you communicate with us by phone, email, or in person -When you create an account on our website -When you subscribe to our newsletters -When you participate in surveys, promotions, or contests -When you provide feedback
4.2 Automated Technologies -Cookies and similar tracking technologies on our website -Server logs and analytics tools -Email open and click tracking
4.3 Third-Party Sources -Travel suppliers confirming your bookings -Travel agents or advisors acting on your behalf -Business partners and referral sources -Publicly available sources
4.4 Information About Others If you provide information about other travelers (family members, colleagues, etc.), you represent that you have obtained their consent to share their personal information with us and that they understand how their data will be used.
5. How We Use Your Information We use your personal information for the following purposes:
5.1 Providing Travel Services -Processing and fulfilling travel inquiries and bookings -Creating customized itineraries -Communicating booking confirmations and travel details -Managing payments and financial transactions -Providing customer support before, during, and after travel -Handling special requests and accommodations
5.2 Communication -Responding to your inquiries and requests -Sending booking confirmations and travel documents -Providing travel alerts and updates -Sending post-travel follow-ups and surveys
5.3 Marketing (with your consent or legitimate interest) -Sending newsletters and promotional materials -Informing you about new destinations, services, and offers -Personalizing marketing communications based on your interests -Conducting market research
5.4 Business Operations -Improving our services and website functionality -Analyzing usage patterns and trends -Maintaining security and preventing fraud -Complying with legal and regulatory requirements -Managing business relationships with suppliers
5.5 Legal Obligations -Complying with applicable laws and regulations -Responding to lawful requests from government authorities -Establishing, exercising, or defending legal claims
6. Legal Basis for Processing We process your personal information under the following legal bases:
-Contract Performance: Processing necessary to provide the travel services you have requested
-Legitimate Interests: Processing for our legitimate business interests, such as improving services, marketing, and fraud prevention, where these interests do not override your rights
-Legal Obligation: Processing required to comply with applicable laws
-Consent: Processing based on your explicit consent, particularly for marketing communications and sensitive personal data
7. How We Share Your Information We may share your personal information with the following categories of recipients:
7.1 Travel Suppliers Airlines, hotels, car rental companies, cruise lines, tour operators, restaurants, destination management companies, and other suppliers necessary to fulfill your travel arrangements.
7.2 Technology and Platform Providers Our host agency network (Worldvia Travel Network), booking platforms, global distribution systems, and other technology providers that enable our services.
7.3 Service Providers Payment processors, IT service providers, marketing platforms, customer relationship management systems, and other vendors who support our operations.
7.4 Professional Advisors Lawyers, accountants, auditors, and insurers who provide professional services to us.
7.5 Government and Regulatory Bodies Immigration authorities, customs officials, health authorities, and other government agencies as required by law or to fulfill your travel arrangements.
7.6 Legal and Safety Requirements When required to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our customers and staff.
Important:We do not sell your personal information to third parties for their marketing purposes without your explicit consent.
8. International Data Transfers As a travel company, your personal information may be transferred to and processed in countries outside your country of residence, including destinations you are traveling to and countries where our suppliers and service providers are located.
When transferring data internationally, we take appropriate measures to protect your information, including:
-Using standard contractual clauses approved by relevant authorities -Ensuring recipients are bound by confidentiality obligations -Verifying that adequate data protection measures are in place
By booking travel to international destinations, you acknowledge and consent to the transfer of your personal information to those destinations and the processing of your data under local laws.
9. Data Security We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
-Secure encryption for data transmission -Restricted access to personal information on a need-to-know basis -Regular security assessments and updates -Employee training on data protection practices -Secure storage systems and backup procedures
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
Your Responsibility: If you have an account with us, please protect your login credentials and notify us immediately if you suspect unauthorized access.
10. Data Retention We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:
-For the duration of our business relationship with you -For a reasonable period after your last booking to facilitate future travel arrangements -As required by applicable laws and regulations -As necessary to resolve disputes and enforce agreements
After the retention period, we securely delete or anonymize your personal information.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data to another organization
- Objection: Object to processing based on legitimate interests or for marketing purposes
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within the timeframe required by applicable law.
12. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us:
-Remember your preferences -Understand how you use our website -Improve website functionality -Deliver relevant content and advertisements
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
13. Children's Privacy Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete that information.
When making travel arrangements for minors, a parent or guardian must provide the necessary information and consent on their behalf.
14. Contact Us If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:
Harmonya Travel LLC Email: info@harmonyatravel.com Phone: +1-402-807-0506 Address: 10730 Pacific St Suite 040, Omaha, NE 68114, USA
We aim to respond to all inquiries within 30 days.
15. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective Date" at the top indicates when the policy was last revised.
We encourage you to review this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
16. Additional Information for Specific Jurisdictions
For California Residents Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA. To exercise your California privacy rights, please contact us at privacy@harmonyatravel.com.
For Nevada Residents Nevada residents may submit a request directing us not to sell their personal information. To submit such a request, please contact us at privacy@harmonyatravel.com.
This Privacy Policy was last updated in February 2026.
